Privacy Policy

Effective Date: 9-14-24

At Floor & Wall Design (“Company,” “we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website, floorwalldesign.com (the "Site"), or use our services. By using the Site or our services, you agree to this policy.

1. Information We Collect

We collect both personal and non-personal information to provide you with a better user experience and quality services.

Personal Information:
This includes any information that you provide to us directly, such as:

• Name
• Email address
• Phone number
• Address
• Payment details (only when making purchases or paying for services)

Non-Personal Information:
This includes information collected automatically when you use the Site, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed and interactions with the Site
• Referring website

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services
• Respond to inquiries and communicate with you
• Process transactions and send receipts or invoices
• Customize your experience on the Site
• Analyze site performance and trends to improve user experience
• Send marketing communications and special offers (if you have opted in)

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect non-personal information and enhance your browsing experience on the Site. Cookies are small files stored on your device that help us understand how you interact with the Site.

You can set your browser to refuse cookies or alert you when cookies are being used. However, some parts of the Site may not function properly without cookies.

4. Third-Party Services

We may use third-party services, such as payment processors and analytics providers, to assist in providing services or improving the Site. These third-party services may collect and store information according to their own privacy policies. We encourage you to review their policies before using their services.

Some third-party services include:

• Google Analytics (for website analytics)
• Payment processors (for secure payment transactions)

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following circumstances:

• With service providers who help us operate the Site or provide services (e.g., hosting providers, email platforms, and payment processors)
• To comply with legal obligations, court orders, or government requests
• To protect the rights, property, or safety of Floor & Wall Design, our customers, or others

6. Data Security

We take data security seriously and implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to protect your information, no method of transmission over the internet is entirely secure. Therefore, we cannot guarantee the absolute security of your data.

7. Data Retention

We retain your personal information for as long as necessary to provide you with our services, comply with legal obligations, or resolve disputes. Once your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Depending on your jurisdiction, you may have certain rights concerning your personal information, such as:

• The right to access and request a copy of your personal data
• The right to correct inaccurate information
• The right to request deletion of your personal data
• The right to object to or restrict the processing of your data

If you wish to exercise any of these rights, please contact us at [Insert Company Email Address]. We will respond to your request in compliance with applicable data protection laws.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

10. Links to Other Websites

The Site may contain links to third-party websites. These external sites are not governed by this Privacy Policy, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting to the Site. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:

Floor & Wall Design
Address: 2680 Denton Tap Rd. Suite #105, Lewisville, TX 75067
Phone: (972) 348-9724
Email: floorwalldesign@yahoo.com